Our Every Size Guarantee

We guarantee a Swap in your size! 

Yes, you read that right. We guarantee clothes in your size, whatever size that may be. We believe sustainable fashion can only be sustainable when it is 100% size inclusive. 

So, if you order a Swap, you will get clothes in your size. We will never refuse a Swapper's order. If we don't have enough clothes in your size in stock, we will supplement your order by buying some from ethical sources such as charity shops/only second-hand marketplaces. 

Not sure what size you are? No problem, you can just send us measurements instead and we'll measure each item we send out!

And, if you're worried the items won't fit you, we have a great returns policy. You have 2 weeks to send anything back and we'll reswap the items for you, free of charge. 

So what's not to love? Let's Swap! 


Please note, sometimes it can take longer for us to get your package together if we are low on your size. As mentioned above, we sometimes need to buy in other clothes, which of course can cause delays. But we are sure the package will make up for the wait! 


  • 1. Order Your Swap

    We have a range of swap options available to suit your wardrobe needs. Choose a 1kg for a few fresh items, or a 5kg for a whole wardrobe redo. You can also mix & match the options to get to the desired weight for your swap!

    Order Your Swap Here 
  • 2. Tell us what you're looking for

    Check your emails for a link to our style form. You can give us as much or as little info as you'd like, and you can attach reference photos too. Your stylist will use this to select clothes for you.

  • 3. Send us your unwanted clothes

    We'll send you a prepaid postage label for you to post out your unwanted clothes to us, hassle free. We take any and all clothes, shoes & accessories as long as they're in a good condition.

  • 4. We handpick clothes for you!

    As soon as we receive your unwanted clothes our stylists begin handpicking items for you, based on your personal preferences.

  • 5. You receive your new-to-you clothes!

    You receive our selection in the post, with a personalised note from your stylist. By not buying new, you've saved over 20,000 litres of water!

  • 6.... and your preloved clothes are sent to new homes

    Your clothes get to extend their lives with Swappers all over the UK! By Swapping, you've saved these clothes from going to landfill.